Yeah, so yesterday I'm waiting on my modem for hooking the Internet back up on Sunday because I know, as of the prior night, that I should be expecting it then...
and waiting...
and waiting...
About 1 I'm like, whatever, and head out to get some things done. Getting downtown, I pop onto the free WiFi at the EC Indigo and pull up the tracking info to see... they tried to deliver it at 8:35 in the morning. While I was home. I know this with absolute certainly because I was still sleeping and the alarm got me at 9.
Here's what the fuckers like to do, especially early in the morning when there're lots of people heading in and out: someone will let them go straight in, they'll wander up to my fairly hefty fire door, and then they tap on it like they're hideously inconveniencing me by making any noise. Note: I sleep through the girl who struts past the door slamming her entire body weight down onto her high heels on the way out every day, only noticing her when she comes home at night, so I'm not going to wake for someone being "polite". When they, for fairly obvious reasons, don't get a response, they just wander out on the pure assumption no one's there.
Interesting fact: I've got this nifty new invention called a "phone" that's hooked up to this even newer invention called a "door buzzer". When you punch in the right code on the later, the former rings really loud, wakes me up, and lets me know you're there so I can get my parcel. It works really well. If you fucking use it.
They've pulled this little tap and run stunt on 4/5 of the last parcels I've had delivered here and I only found out about it because I was wandering to the bathroom (which is kitty corner to the door in question in the entrance hall), one time at the same time they "knocked". It's bloody annoying because it wastes my time on a rather large scale and, even more fun this time, I've got no idea what Flighty McTapsalot did with the white sheet for me to pick up the parcel because it's not on my door, under my door, in my mailbox, or on the building door. So, the modem better damned well be at the post office the tracker says it's at today because I'm going to be really pissed if I'm out $75+tax + any penalties when I've got to resched my install because there's no modem here for no other reason than that the delivery guy can't execute the common courtesy of calling up from the foyer to let me know he's here.
Why don't they do this? Well, from my experiences working at a certain telecom mega-corp that shall remain nameless, I'll wager it's because they're on a schedule and someone's told them it's faster to just go up and knock and then toss it in the bin heading for the depot when you can than to "waste time" looking up door codes and fall behind. It's always about the shortcuts to meet quota and not the delivery of results at these places these days. Now you know why people dealing with these monoliths tend to feel that they get shitty service.
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