1) Hire/Assign a representative to act as liaison to the Community and announce to great fanfare.
2) Let them begin working with the community on getting answers to their questions.
3) Release them from Employment with you 6 days after they get the questions and 23 days after you've sent them in during a round of layoffs.
<insert facepalm here>
Seriously guys, did no one stop and question just how big of a tease and/or douche this was going to make you look? Worse, it seems no one had any answers prepared for when the natives have found out and want to know where all the projects this guy was running are going to land.
It's one thing to miss the former, it's a complete other to miss the latter because you had to have known the question would be coming.